Live-in care and dementia care specialists,
keeping you safe in your own home
Live-in care and dementia care specialists,
keeping you safe in your own home
PillarCare provides personalised home care in London for adults who want to remain safe, comfortable and independent in familiar surroundings. From live-in care and dementia care to complex and end-of-life support, our experienced team creates flexible care plans around each person’s needs, routines and preferences.
Based in Primrose Hill, PillarCare supports individuals and families across London. Our service is regulated by the Care Quality Commission and currently rated Good across all five areas, while our care managers remain available 24/7 to provide ongoing guidance and reassurance.
Dedicated one-to-one support from a professional carer who lives in your home, helping you maintain your routines, independence and quality of life.
Familiar, person-centred support designed around individual routines, preferences and changing needs, with reassurance for clients and their families.
Personalised care for people living with long-term conditions, disabilities or more complex health needs, delivered in the comfort of their own home.
Compassionate and dignified support for individuals approaching the end of life, with practical and emotional guidance for their loved ones.
Our friendly team of care managers and carer supervisors make frequent visits and keep in regular contact with clients, their carers and their loved ones, so that all parties feel supported and safe. Our on-call managers are available 24/7 to attend to any concerns you may have. We follow the most rigorous industry standards when we recruit and train our care team for your safety and piece of mind.
Read more about your protection here
Through regular staff training, and up-to-date industry knowledge of best available evidence, our team will tailor your care and support to achieve the outcomes you would like and to help you to maintain the quality of life you deserve.
Read more about our care packages here
We are proud of our staff, many of whom have been with us for years, and all of whom have shown inspiring levels of empathy and patience. When approaching you and your care, we know that they will involve and treat you with compassion, kindness, dignity and respect.
Read more about a career in care here
We take a person-centred approach to each individual service user; our main goal is to listen to what you want, and to meet your needs. Our services are adaptable to your changing circumstances, and we work with you and your loved ones to make sure you have the best possible care.
Read more about our care packages here
Our management team is small but mighty; each of us brings their own expertise to the mix, and each is familiar with every client and carer. This wholistic approach ensures high-quality care is given, and outstanding leadership is provided.
Meet our management team
Your safety and protection are key. With PillarCare, you are protected by the independent regulator of health and social care in England, The Care Quality Commission (CQC), and supported by The Home Care Association (UKHCA). Our fees are inclusive of statutory insurance cover for all of our staff.
PillarCare is CQC-regulated and rated Good across all five key areas of care and support.
Our on-call care managers are available 24/7 to support clients, carers and their families.
Our carers are carefully selected and matched to each client’s personality, preferences and needs.
Our flexible care packages are reviewed and adapted as each client’s needs and circumstances change.
Stay updated with the latest PillarCare resources and read all about our latest healthcare advice and insights.
Read the reviews given by our clients about the live-in care and care-at-home services we provide.
Leading care agency in London, helping our clients maintain independence and live comfortably.
020 7482 2188 / 020 7284 9760
PillarCare provides a range of home care services in London, including live-in care, dementia care, complex care and end-of-life care. We also create flexible care packages tailored around each person’s circumstances, routines and preferences.
Based in Primrose Hill, PillarCare supports individuals and families across London. The availability of care may depend on the type and level of support required, so please contact our team to discuss care in your area. You can also learn more about choosing PillarCare as your care agency in London.
The process begins with an initial conversation to understand your situation and the support required. We can then arrange an obligation-free care assessment, create a personalised care plan and carefully match a suitable carer to the individual. Arrange a care consultation with our team to get started.
Our carers undergo a thorough recruitment process, including appropriate background and reference checks. When arranging care, we consider the carer’s experience, skills, personality and compatibility with the client’s needs and preferences. Our care managers also provide ongoing supervision and support throughout the care arrangement.
The cost of home care depends on factors including the type of care required, the level of support and the duration of the care arrangement. PillarCare will discuss your requirements and provide a personalised quotation before care begins. Visit our care costs page for further information.
Yes. PillarCare is regulated by the Care Quality Commission and currently rated Good across all five areas: safe, effective, caring, responsive and well-led. You can view PillarCare’s current CQC profile for further information.
