Live in Care in London
At PillarCare, we understand how important it is to remain in familiar surroundings while receiving the right level of support. For many people, home represents comfort, independence, routine, and connection to the people and memories that matter most.
Compassionate live in care in the comfort of your own home
Our live-in care service in London allows individuals to continue living safely and comfortably in their own home with dedicated one-to-one support from a professional live-in carer. Whether support is needed due to age, illness, reduced mobility, dementia, or recovery following a hospital stay, our experienced carers provide personalised care tailored to individual needs and preferences.
What is Live In Care?
Live-in care is a specialist form of home care where a trained carer lives in the home to provide ongoing support throughout the day and overnight where required.
This type of care offers flexibility and continuity, helping people maintain independence while staying close to family, friends, neighbours, and pets.
At PillarCare, every care plan is personalised because no two people are the same. We take time to understand each client’s preferences, medical requirements, and level of independence to ensure the support provided feels respectful, reassuring, and tailored to their needs.
Obligation-free assessment from our care professionals
Your local team of care managers are on call 24/7 to answer your questions and work with you to design a customised plan of care that is right for you.
Who can benefit from live in care?
- Older adults needing additional support
- People living with dementia
- Couples wishing to remain together
- Recovery after illness or a hospital discharge
- Individuals with long-term conditions
How our live in care service works
We aim to make arranging care as straightforward and supportive as possible.
- Initial conversation
We begin with a conversation to understand your situation and discuss the support required.
- Free care assessment
A member of our team carries out a detailed assessment to understand medical needs, routines, and personal preferences.
- Personalised care plan
We create a tailored care plan designed around the individual’s specific requirements and lifestyle.
- Carefully matched live-in carer
Each client is matched with a suitable live-in carer based on experience, personality, and care needs.
- Ongoing support
We regularly review care arrangements and remain available to families for guidance and reassurance.
"The carers who stayed with my husband provided the companionship and safety I had hoped for, while allowing me to have peace of mind and to focus entirely on my activities without worrying."
I.D, service user's wife
"A huge heartfelt thanks for your years of care and kindness to darling Reg"
Katie & James, family
Looking for advice?
What does a live in carer help with?
Our live-in carers provide both practical and emotional support to help clients remain safe, comfortable, and independent at home.
Personal Care
• Washing and dressing
• Toileting and continence care
• Mobility support
Household support
• Meal preparation
• Laundry and light housekeeping
• Shopping and errands
Medication Support
• Medication reminders
• Monitoring routines and wellbeing
Companionship
• Emotional support
• Accompanying to appointments or outings
• Encouraging hobbies
Dementia Live in Care
Dementia live-in care offers round-the-clock, personalised support for you or your loved one, all within the comfort of your own home. At PillarCare, we understand that dementia care is deeply personal and requires an understanding of each individual’s unique needs. The unique challenge around supporting someone with dementia is that whilst they may not require support all of the time, they could require support at any time.
We prioritise hiring experienced carers who are well-versed in the delicate nature of dementia care and recognise behaviours that may require dementia-friendly solutions, ensuring that you or your loved one receives the most appropriate and compassionate care. Our management team is well equipped to handle any situation or development as a result of our client’s dementia and will not treat it as just some natural progression, but make sure that at every step we are reassessing what we can do as a team to support our carers to provide our clients with the highest standard of living.
Respite Care
“You need to look after yourself before you can look after others”. This is one of the biggest truths in the care industry and sometimes one of the biggest challenges. It is important that any primary carer, whether paid or unpaid, is able to get some rest and recovery from what is essentially a full-time job. That is where respite live-in care comes in.
Respite live-in care ensures that the client continues to receive the same level of care and attentive support that they would receive from their primary carer. At PillarCare, our flexible short-term packages are designed specifically with this in mind -. We understand that transitioning to respite care needs to be as smooth as possible, so we take the time to listen to your needs and ensure the change causes minimal disruption. We make sure that All of our respite care packages receive the same level of attention and commitment as all of our long-term care clients. You will have a full care -assessment before the package begins and our care management team will be just as effective in our support for you. Whether it’s after an accident, hospital discharge, surgery recovery, or covering for a regular carer, we’re here to provide the support your loved one needs in any situation
Convalescent care
Convalescent live in care is a care that helps people to recover after a serious illness, surgery, or an extended hospital stay. You are medically fit to come home but there is often a period of rehabilitation to get you back on your feet and where you were before you went into hospital.
It is important that you try to do as much as you can when you get home but there is a high chance that you may have forgotten about some task or chore that you do now and then that is just not possible until you are fully recovered. So, you need to have care in place that is adaptable, that can be subject to change if required. At PillarCare, we make sure that your live-in care is flexible around your needs and our management team is responsive to changes as they come.
Also, you will need much more care when you first come out of hospital and as time progresses, you will slowly recover and regain your independence. Then towards the end of the care package, you should hopefully be fully recovered and no longer require support on a daily basis.
This type of care often includes medical monitoring, physiotherapy, and help with daily tasks to ensure a comfortable and safe recovery process. All of our carers are fully trained to perform these duties, and our expert management team will liaise with your doctors and any outpatient health professionals who are overseeing your recovery. This allows you to focus on what is most important: getting better.
Companionship Live in Care
In 2021, 3.3 million people aged 65 years and over were living alone. This is over 30% of the elderly population. For many of them, this is not by choice and the loneliness, especially for a widower, can be one of the hardest times of their lives. Companionship live-in care can change that.
The Live-in care we provide goes beyond supporting you or your loved one after a hospital stay or addressing physical needs. There are times when simply having a compassionate companion to assist with daily chores can make all the difference. We understand that caring for a loved one involves much more than personal care—everyday household tasks and responsibilities also need to be managed. Balancing these tasks can be challenging in today’s busy world, where time is precious and families may live far apart. We’re here to help ease that burden.
That’s why all our live-in care packages come with a concierge service to ease the burden of managing these everyday tasks. We offer a wide range of personalised services to suit the individual needs of our clients. This includes, but isn’t limited to:
- booking medical appointments,
- organising weekly shopping,
- helping you access local events,
- arranging tradespeople for repairs,
- and even planning travel, whether it’s for essential trips or a well-deserved holiday.
Our goal is to make the care journey as smooth as possible for your loved one, giving families peace of mind and ensuring that all aspects of life are taken care of.
Live-in care compared with residential care
Choosing between live-in care and a care home can be difficult for families.
Live-in care allows individuals to remain in the comfort of their own home while receiving dedicated one-to-one support tailored to their needs and routines.
For many people, this provides greater independence, flexibility, and emotional comfort compared with moving into residential care.
Why families choose PillarCare
Families trust PillarCare because we provide compassionate, professional care centred around dignity, respect, and individual wellbeing.
Our service includes:
• Experienced and trained live-in carers
• Tailored care plans
• Flexible support arrangements
• Ongoing supervision and support
• Continuity of care wherever possible
Most importantly, we understand that inviting someone into your home is a significant decision, and we take great care to ensure every client feels respected, comfortable, and fully supported.
Live-in care across London and the Home Counties
Based in Primrose Hill, PillarCare provides personalised live-in care across Greater London and the Home Counties. We help people remain in the homes and communities they know, with support built around their needs, preferences and everyday routines.
Whether you live in central London or an outer London borough, our team can discuss the care available in your area. This includes ongoing support, care following a hospital stay and temporary help while a family member or regular carer takes a break.
Your care begins with a detailed assessment, helping us understand the support you need and match you with a suitable carer. Our London care management team oversees your care and regularly reviews the arrangements as your circumstances change.
To discuss live-in care where you live, contact our care team with your postcode and a brief outline of the support you need.
Frequently Asked Questions
Does a live-in carer need their own bedroom?
A live-in carer will usually need their own bedroom, giving them a comfortable place to sleep and privacy during their rest time. If you are unsure whether your home is suitable, speak to our team about the space available. We can discuss the practical arrangements before care begins.
What happens during the carer’s breaks or time off?
Live-in carers need regular breaks and time to rest. The care plan should explain how your needs will be met during these periods and what arrangements apply when your regular carer is away.
If you or your loved one cannot safely be left alone, appropriate cover needs to be agreed. Our team can discuss the options with you, including any effect on the overall cost of care.
What if my loved one needs help during the night?
The right arrangement depends on how often help is needed and the type of support required. A live-in carer needs adequate rest, so frequent overnight assistance may require additional night care.
PillarCare also offers night care and 24-hour waking care provided by a dedicated team of carers. We assess daytime and overnight needs together to recommend a suitable arrangement. You can find out more about these options on our care packages page.
Can one live-in carer support a couple?
Yes, one live-in carer may be able to support a couple, depending on each person’s needs. This can help partners remain together at home while receiving assistance with their daily routines.
We assess both people individually and consider their combined support requirements. Where one carer would be unable to meet those needs safely, a package involving additional care may be more suitable.
How quickly can live-in care begin?
Yes, one live-in carer may be able to support a couple, depending on each person’s needs. This can help partners remain together at home while receiving assistance with their daily routines.
We assess both people individually and consider their combined support requirements. Where one carer would be unable to meet those needs safely, a package involving additional care may be more suitable.
Can I arrange live-in care for a short period?
Yes, PillarCare offers short-term live-in care, including respite support while a family member or regular carer takes a break. Temporary care may also help during recovery following an illness or hospital stay.
We tailor the arrangements to the support required and the period you have in mind. Speak to our care team to discuss suitable dates, availability and your care needs.
Speak to our live in care team
If you are considering live-in care in London for yourself or a loved one, our experienced team is here to guide you through the process and answer any questions you may have. Contact us today to arrange a free assessment and discuss the right level of support for your needs.
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